Resume
Susan Gammage206-114 Brunel Rd • Huntsville, ON • P1H 1K5 • Canada • 705-788-0171 |
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| info@susangammage.com | |
Visionary
- Initiated, designed, established and administered a social service agency providing home and community based instruction, now in its 22nd year, with some of its original staff (http://www.balancefba.org/about/evolution.html)
Positive Outcomes
- Maintained tight controls on budgets of up to $250,000, coming in consistently on target at each year end
- Designed an interview format which included all stakeholders, resulting in enhanced communication, empowerment and group cohesiveness
- Compiled and catalogued a wide variety of information for the preparation of talks, and for quick distribution to others
Team Player
- Supervised a team of 10 employees, many of whom had been previous co-workers
- Mentored, trained and job-shared 2 positions
Responsible
- Handle a variety of tasks simultaneously
- Complete projects within set budgets, limitations and deadlines
- Acquire, retain and implement knowledge of new situations quickly
Flexible
- Wide base of knowledge gained through continuous education and training
- Evaluate progress and modify plans based on need
- Mediate disputes by using consensus building and “win-win†decision making
Person Centred
- Over 160 letters of thanks from satisfied customers
- Coach and Tutor individuals and groups of up to 20
- Facilitate growth and development in an atmosphere which is personally suited to individuals or groups
- Inspire people to reach their personal best
Empathetic
- Listen with empathy and encourage those who are suicidal, depressed, anxious and upset
- Support people through difficult life transitions
Community Minded
- Established tourism task forces in 6 municipalities of Muskoka
- Mobilize resources and make referrals designed to empower people
Experience
| Self-Employed
Life Coach, Educator, Researcher and Writer |
Huntsville, ON 1996 Present |
| Arts and Crafts Canada
Circulation Manager |
St. Marys, ON 2000-June 2002 |
| Partners in Employment
Resource Centre Assistant |
Stratford, ON 2001 |
| Canadian Helen Keller Centre
Administrative Assistant |
Toronto, ON 2001 |
| Bahá’à Faith
Assistant to the Auxiliary Board |
Huntsville, Haliburton and Dorset, ON Nov. 1991 to Sept. 2000 |
| Community Futures Committee
Coordinator |
Huntsville, ON 1990-1993 |
| BALANCE
Founder and Executive Director |
Etobicoke, ON 1982-1990 |
Education
| Product Launch and Copywriting
Correspondence Courses |
Online 2008 |
| Global TESOL
Advanced Certificates in Teaching English to Students of Other Languages, and Advanced TOEFL Preparation |
Guelph, ON 2007 |
| Enlightened Wealth Institute
Courses in Info-preneuring & Internet Income |
Online 2003-2004 |
| Conestoga College
Career Development Practitioner |
Kitchener, ON (Online) 2001-2003 |
| University of Western Ontario
Graduate Courses in Library and Information Science |
London, ON 1996-1997 |
| St. Joseph’s Adult Education Centre
Computer Training |
Gravenhurst, ON 1994-1996 |
| University of Waterloo Post Diploma Courses in Economic Development |
Waterloo, ON 1992-1993 |
| York University
Master in Environmental Studies in Human Service Planning and Delivery |
Downsview, ON April 1989 |
| York University
Certificate in Voluntary Sector and Arts Management |
Downsview, ON July 1988 |
| York University
Bachelor of Arts |
Downsview, ON June 1983 |